Training & Machine Trails

Upon each machine installation, we provide a standard operation training so your operator or technicians have the basic skills to operate our products. For our more advanced customers, we can provide detailed training to increase product line efficiency, basic machine maintenance, and troubleshooting skills. We provide training anywhere between 1 week to 3 months depending on your needs.

Installation Only7-10 Days
Installation + Standard Training10-14 Days
Installation + Detailed Training14-20 Days

*Estimates are likely to change according to your chosen setup

Consultancy & Production Line Analysis

Are you looking to start your own printing and packaging business? Are you thinking about transitioning from rotogravure to flexo printing? Are you looking for better performance, more cost-effective solutions?

Rotoflexo offers more than just printing equipment. We give customers advice on how to source better print accessories, how to better manage the production line, and ultimately achieve a better print quality.

At Rotoflexo, we provide solutions for customers who are just getting into the packaging business. Our experienced, well trained engineers are ready to work with you to analyse the market and configure your machine tailored to your needs. We are confident every customer who go through our consulting service can find their ideal machine setup, providing greater profit with a lower overhead investment.

Maintenance & Technical Support

With each purchase, we provide warranty period of 1 year, and continue to provide support until the end of its product life cycle. Our service team can help customers troubleshoot through the cloud, and can always ensure the machine is operating at optimal settings.

We also provide customers with an operation manual and a complete listing of spare parts (with matching pictures, specifications, and identification codes). Most spare parts are stored in our warehouse, 90% of the spare parts ships within an average of 2 weeks*. Overnight/same week shipment options are also available**.

Almost all of our key components are international brands and local support is always available. (Contact us for more information)

* Availability will likely change according to the chosen setup
** Only available for selected customers & country/regions

Relocation, Upgrades & Renewals

We provide relocation service for our customers. Our team can work with you to disassemble the machine for safe transportation, and reinstallation at your new site. Post-transportation, we calibrate all systems to ensure the machine is delivering the same results as before.

Disassembly7-10 Days
Reinstallation + Calibration7-10 Days

Sometimes you don’t need to make a new purchase. Our team provides upgrade/renewal services for existing customers who’s looking to expand their current portfolio and remain ahead of the competition. Consult with our experts today to find out more.


Place an inquiry for more information about our products